Brightspace Broken Link (Webpage refused to connect)
Steps to Edit a (Webpage refused to connect) Broken Link in Brightspace
Example of the Problem:
Solution:
Navigate to the Broken Link
Scroll Down and Find the Pencil Icon
Look for the pencil icon labeled Edit HTML.
Edit the Link
In the HTML editor, locate the link and click on the pencil icon to edit it.
Change the Link Settings
Set the Open in option to New Window. This ensures that links open in new tabs instead of trying to open embedded in Brightspace, which not all websites support. For best practice, always use this option when creating new quicklinks.
Apply the Changes
Click Apply.
Save and Close
Select Save and Close.
Test the New Link
Verify that the link opens in a new window.
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Still not able to figure it out? Reach out to us below.
🛠️ Submit a Ticket using the Brightspace Online Technical Support (BoLTS) portal
📧 Submit a ticket through email using KVCCBOLTS@mainecc.edu
📞 Call us directly at 207-453-5827